Help center

How can we help?

Guides, how-tos, and answers for every corner of FS365 — written by the team that built it.

Browse by category

Getting started
8 articles

Get started with Fleet Service 365: set up your workspace, import your assets from a spreadsheet, invite your team, and create your first PM.

Setting up your FS365 workspace
Importing your asset list from a spreadsheet
Inviting your team and assigning roles
Asset tracking
14 articles

Track assets in Fleet Service 365: GPS and the live map, geofences, real-time units, historical playback, and assigning operators to vehicles and equipment.

Reading the live map
Tracking real-time GPS units
Assigning operators to assets
Maintenance & service
12 articles

PM schedules, service tasks, service entries, reminders, and compliance.

Creating PM templates
Setting up service reminders
Building a service task library
Inspections (DVIR)
5 articles

Build DVIR and inspection templates, route defects into work orders, and export compliance records in Fleet Service 365 — for audit-ready workflows.

Building a DVIR template from scratch
Adding photo prompts to inspections
Defect → work order: closing the loop
Fuel & meter
6 articles

Track fuel and energy in Fleet Service 365 — card feeds, manual fills, MPG and charging, and meter reading sources across diesel, gas, and electric assets.

Connecting a WEX fuel card feed
Editing or voiding a fuel entry
Fuel entries vs charging sessions
Reports & analytics
15 articles

Build, schedule, share, and export reports from 19 subjects — plus the fleet-wide cost, fuel, and carbon dashboards.

Reports overview: what you can build
Build your first report in 5 minutes
The report builder: columns, filters & charts
Integrations
3 articles

Connect Fleet Service 365 to your telematics, accounting, fuel cards, and parts vendors — setup guides, supported integrations, and troubleshooting.

Connecting QuickBooks Online
Connecting Geotab telematics
FS365 API: authentication and first calls
Admin & security
6 articles

Administer Fleet Service 365: manage users, roles, and SSO, plus expense categories, tenant settings, and the permissions that control who sees what.

Managing users in your tenant
Roles and permissions
System-wide tenant settings
Mobile app
2 articles

Use the Fleet Service 365 iOS and Android apps for inspections, fuel entries, and work orders — including offline mode and day-to-day driver workflows.

Installing FS365 on iOS
Using offline mode in the field
Billing & account
2 articles

Manage your Fleet Service 365 plan, invoices, and payment methods. How per-asset billing and asset counts work, proration, and updating your card.

Upgrading or downgrading your plan
How we count billable assets
Locations & mapping
2 articles

Work with locations in Fleet Service 365 — geocoded customer and vendor sites, map views, and nearest-vendor lookup to route work to the right place.

Mapping customer locations
Mapping vendor locations
Vendors
2 articles

Manage preferred vendors in Fleet Service 365 — fuel-station insights, vendor-scoped KPIs, and how vendors connect to work orders, parts, and fuel.

Marking preferred vendors
Fuel-station vendor insights
Issues & defects
1 articles

Track defects and issues in Fleet Service 365 — attach photos, set priorities and due dates, and link each issue to the work order that resolves it.

Tracking issues and defects