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Industries · Field service

Field service fleet management software for the teams customers depend on.

Track every service van, every technician's certifications, every defect, and every PM in one place. Fleet Service 365 keeps your fleet ready so your technicians stay billable.

Start free with up to 3 assets Book a demo
No credit card Telematics-optional VMRS-grade
Today · North route
live
3 PMs due today
VAN-204
5K-mi PM
ODO 4,820
VAN-118
Brake adj
Today
VAN-307
Oil change
ODO 4,950
Renewal alert
2 EPA 608 cards < 30d
The reality on site

The problems field service fleets keep running into.

A van down is a customer down
When a service van breaks down on Tuesday morning, you don't just lose a vehicle — you lose a day of billable work, a route of customers, and the trust of every account that gets bumped.
Operator certifications are a mess
Refrigerant handling cards, electrical licenses, HVAC certifications, OSHA training — every technician carries a stack of expiring credentials. Most fleet platforms put this in a custom field, if at all.
Different vans, different intervals
A senior tech's van pulls 30,000 miles a year. A junior tech's van pulls 12,000. The same calendar PM doesn't fit both — and most fleet platforms don't make it easy to mix calendar and meter intervals on the same template.
Field defects evaporate by Tuesday
A technician notices a brake issue on Friday afternoon, mentions it in passing on Monday, and forgets by Tuesday. By the time the shop hears about it, the brakes are worse — and the van is going to the dealer.
The FS365 difference

Four things field service fleets get with FS365.

Issues

Issues that survive the weekend.

Every defect — spotted by a tech on a job, called in by a dispatcher, or flagged on an inspection — becomes a first-class Issue with a sayable number, a priority, a dual-axis due (date and meter), an assignee, and an append-only notes timeline. Nothing falls through the cracks.

  • Sayable issue numbers (ISS-000042, not a UUID)
  • Dual-axis due: date and meter, on every issue
  • Append-only timeline survives shift changes and the weekend
Open issues · North route
Sequential, sayable, dual-axis due
ISS-0042 High Today · ODO 48,210
Brake squeal — front passenger
ISS-0041 Med May 12 · ODO 47,980
Side door latch sticks
ISS-0039 Med May 10 · ODO 47,640
Coolant low — top off and monitor
ISS-0037 Low May 30 · —
Replace cabin air filter
Operator renewals

Operator renewals on equal footing with asset renewals.

Track HVAC certifications, refrigerant handling cards, electrical licenses, driver licenses, and OSHA renewals in a purpose-built operator-renewal module. Configure alerts in days, weeks, or months so a lapsed certification never silently grounds a tech.

  • First-class module — not a custom field on a vehicle
  • Driver licenses, EPA 608, OSHA, electrical, HVAC — all categorized
  • Configurable alerts in days, weeks, or months
Renewals · all techs
Operators + Assets, one calendar
Assets0
Operators0
J. Reyes
EPA 608 Universal
Jun 04
28 days
M. Chen
OSHA-10
Jul 18
72 days
T. Okafor
Driver license
May 19
13 days
VAN-204
Registration
Apr 30
Overdue
K. Patel
Electrical (J-card)
Aug 22
107 days
Maintenance

VMRS-grade maintenance, even on a small fleet.

A flat "service type" dropdown loses the diagnostic and reporting power your shop actually needs. Fleet Service 365 ships with a curated VMRS hierarchy on every tenant — Category, System, Assembly — so you can pull repair-code reports and benchmark cost per code across your fleet of 12 vans.

  • Three-level VMRS hierarchy out of the box
  • Repair-code reports across the whole fleet
  • Benchmark cost-per-code on a fleet of 12 vans
VMRS · VAN-204
Category › System › Assembly
013 Engine
013-001 Cylinder block
013-001-014 Oil pump 2 tasks
034 Brakes 4 tasks
041 Suspension 2 tasks
Telematics

Mobile-first. Telematics-optional. Yours either way.

Run Fleet Service 365 from a phone, a laptop, or both. Telematics is optional — connect the telematics you already run, ATTI, Geotab, Samsara, Motive, or Verizon Connect, on the vans where real-time visibility matters, so live location and engine data flow straight in. Or stick with manual meter entry on the Standard tier with no hardware at all. Already running Geotab or Samsara? Integration is live — connect it and the data flows into FS365.

  • Mobile-first PWA — works on a phone in a customer driveway
  • Integrates with ATTI, Geotab, Samsara, Motive & Verizon Connect
  • Or run with no hardware at all — manual meter entry on Standard
Sources · 30 vans
Connected telematics where it pays off
Geotab
18 · 60%
Daily-route service vans
Samsara
4 · 13%
Driver-coaching pilot
Manual + CSV import
5 · 17%
Inherited from prior fleet
Manual entry
3 · 10%
Backup vans · trailers
Crew-tested details

Built for the way field service actually works.

A few of the things service teams tell us they actually use every week.

Photos and PDFs attached anywhere
Snap a picture of a leaking compressor on a customer site, attach it to the issue, and the shop sees it before the van rolls in.
Per-tenant custom fields
Track territory, region, route, business unit, or anything else your dispatch team needs — without waiting for a feature request.
Custom roles for every seat
Dispatchers, shop techs, and back office each see what they need and nothing they don't. Granular role permissions on the Standard tier.
Multi-currency, cross-border ready
A US-Canada service business can run one tenant. Run divisions in different currencies and regions inside one Fleet Service 365 instance.
Open by design

Connect the AI you already use.

Real answers from the AI you already use. No proprietary copilot, no premium AI tier. Connect any MCP-compatible AI to Fleet Service 365 and ask the questions your dispatch team asks every Monday morning.

Claude DesktopChatGPTCursorAny MCP client
See how MCP works
fs365.mcp · connected
→
Which vans are due for service this week, sorted by route?
→
What's the average repair cost per technician over the last quarter?
→
List every tech with a certification expiring in the next 30 days.
Real answers. Live fleet data. No model lock-in.
Transparent pricing
Free up to 3 assets. Standard tier scales from there.

Connect the telematics you already run — ATTI, Geotab, Samsara, Motive, or Verizon Connect — only on the assets where real-time visibility pays off, and log the rest manually. Never pay for telematics you don't need.

See full pricing
How we compare

Honest about where we win — and where we don't.

Fleetio
Where they win
Mature and polished, larger integrations marketplace.
Where FS365 wins
Operator renewals and VMRS hierarchies on the Standard tier — no premium upsell. Native MCP server included. Self-host available.
Samsara · Motive
Where they win
Best-in-class real-time visibility on long-haul.
Where FS365 wins
Connect the telematics you already run — ATTI, Geotab, Samsara, Motive, or Verizon Connect — alongside hardware-free assets in the same fleet. No multi-year contracts on the spare van.
FAQ · Field service

Questions field service fleets ask first.

Yes. Operator renewals support driver licenses, medical cards, training certifications, refrigerant handling cards, OSHA certifications, and anything else you can categorize. Configure alerts per type in days, weeks, or months.
Yes. Free up to 3 assets, then a transparent per-asset Standard tier from the 4th asset on. Most field service fleets fit the SMB sweet spot of 5–50 assets.
Yes. Mobile-first PWA in the Standard tier, designed to work in a customer driveway with one bar of signal. Native mobile apps are on the roadmap.
A public REST API ships in the Standard tier (read-only) and Pro tier (full). A native MCP server lets your AI assistant pull fleet data into other workflows.
No. Fleet Service 365 is software. Connect the telematics provider you already use — ATTI, Geotab, Samsara, Motive, or Verizon Connect — to stream live location and engine data, or just log meter readings manually from a phone. Add live tracking only on the assets where it pays off.
Yes. Up to 3 assets free, forever. No credit card required.
Cross-fleet patterns

Related industries.

HVAC
Service vans, technicians, and DOT-exempt fleets.
Plumbing
Service trucks, parts inventory, and DOT renewals.
Pest control
Route vans, chemical inventory, and tech certifications.
Landscape
Crew trucks, trailers, and equipment hour meters.
The platform

Everything field service fleets run, in one place.

All products Asset tracking Preventive maintenance Work orders Inspections Parts inventory Issue tracking Fuel & meters Dynamics 365

Keep your vans ready and your technicians billable.

A van down is a customer down. Fleet Service 365 keeps PMs current, defects tracked, and certifications renewed — with pricing you can read on the website.

Start free with up to 3 assets → Book a demo